+39 095 328 6592

Contatti

Would you like to become a customer, or do you need voice assistance?
The telephone number to receive commercial information or technical support is +39 095 328 6592 Follow the opening hours of the various departments, to be able to speak to an operator.


Do you need to send a legal notice?
As a replacement for traditional registered mail, you can send an email with legal value, via certified email, to the PEC address [email protected].

You can also send a FAX, as an additional legal communication method, to the following number: +39 095 283 0033.

Extraordinary assistance/Urgent reports

There is a premium assistance line, designed for priority needs, reachable via a special surcharge number.

+39 895 894 0013
The call costs €0.99 EUR per minute and €0.18 EUR connection fee. The maximum total spending is approximately €16 per call. None of the calls are refundable, even if there is no answer.
Warning: Check that your telephone operator does not block calls to premium numbers. If you do not receive an answer to your first phone call after a waiting time of more than 120 seconds, do not call back for thirty minutes.

Send a message

By filling out the form below you can send a direct message to the relevant department.
Before sending a message, take a look at the quick replies, especially if your question is about a general topic.

Are you already a customer?

If you are already a customer and need assistance, you can simply access the customer area and follow the procedure to open a request, choosing the relevant department in accordance with the subject of your request.

Log in to the Customer Area

Quick Responses

Frequently Asked Questions about Contact and Support

Find answers to the most common questions about support and corporate communication immediately.

What are the average response times?

Requests sent via Customer Area or via email are responded to within 2 working hours. For urgent interventions out of hours the priority line is available 24/7.

How can I request a personalized quote?

Fill out the contact form by selecting the 'Request a Quote' option or write to us at [email protected] indicating the details of the management software or service you need.

Where is the PEC address for legal communications located?

The Certified Electronic Mail (PEC) address for sending communications with legal value is [email protected]. Alternatively, the FAX service is active at +39 095 283 0033.

Is it possible to request remote assistance?

Yes, our technicians perform real-time remote assistance sessions via AnyDesk or TeamViewer for the configuration of management modules and operational support.